FAQs
Frequently Asked Questions
Everything you need to know about Renuka Silver and our 925 Sterling Silver Jewellery.
Renuka Silver offers 925 Sterling Silver Jewellery including earrings, rings, pendants, necklaces, bangles, bracelets, kada, kadli, payal, toe rings, gents bali and kids jewellery.
925 Sterling Silver generally contains approximately 92.5% pure silver. Other metals are used to give the silver the strength and durability needed for jewellery.
Yes. Renuka Silver offers delivery to customers across India. Delivery availability and charges may depend on the delivery location and order.
Eligible products can be returned or exchanged within 7 days from the date of delivery, subject to our Return & Exchange Policy.
For a return or exchange based on a product issue, you must provide a clear video showing the jewellery and the issue. Renuka Silver may request additional photos or videos for verification.
No. Returns or exchanges are not available simply because you do not like the item, have changed your mind, no longer want it, or have a personal preference after purchasing.
If an eligible return is approved and you choose a monetary refund, the applicable making charge will not be refunded. The original courier/delivery charge will also be deducted. You receive the applicable refundable item value after these deductions.
Yes. If an exchange is approved, the delivery charge for sending the replacement item will be payable by the customer.
No. Coupon codes and promotional discounts are not applicable to exchange items.
Please carefully check the product's design, size, weight, specifications, price and other available details before ordering. If you have any questions, contact us before purchasing.
Yes. We encourage customers to contact us before purchasing if they have questions about product details, size, design, availability or other product information.
You can contact us by email at contact@renukasilver.com.
Still Have a Question?
If you need help before purchasing or have a question about our jewellery, please contact Renuka Silver.
✉ contact@renukasilver.com





